Refugee Resettlement Program Pause & the JCA Volunteer Community

July 30, 2025

On July 1, the JCA’s Board of Directors notified staff that they had made the gut-wrenching decision to pause Federally funded HIAS/RRNS work at the end of September 2025. Our current Federal administration does not support refugee resettlement and is defunding the programs that have made it possible. Sarah discussed how working with refugee clients supports Jewish values and highlighted the “incredible, selfless and humanistic work of the RRNS staff.” We would like to take this opportunity to honor the story of volunteers’ participation in the RRNS program and address the impact of the program's pause on our volunteer community.


In January 2022, when JCA began its partnership with HIAS to resettle refugees in Maine, we did not fully comprehend the scope of the endeavor we took on and found ourselves struggling to organize, manage, and administer the demands of the program. The resettlement process, beginning as the planes touched down at the Portland Jetport, was determined by Federal mandates, including required programs that had to be offered within specific timeframes. During this time, we turned to our volunteer community to assist our HIAS staff in a variety of impactful roles in the efforts to welcome these families to Maine.


Volunteers did everything from helping to find suitable housing, picking up clients as they arrived, assisting them into temporary housing, preparing permanent housing, which included sourcing and moving furniture, cleaning, and transporting clients to their new homes. Volunteers also helped clients adjust to a culture very different from their own by assisting with grocery shopping and cultural orientation groups. Due to the nature of the work, there was often very little lead time. Emails alerting volunteers to various needs often occurring within that same week, and invariably, people would show up to help. When housing was no longer available in the Portland area, volunteers drove to Lewiston, Auburn, and Waterville to help clients with their moving and settling process. Volunteers’ passion, dedication, flexibility, and commitment were vital to the program’s success.


Words like “amazing,” “awesome,” and “wonderful” can’t adequately capture the quality of our volunteers’ efforts on behalf of the JCA to carry forth its mission or on behalf of the refugees whom the program has served. People put their heart and soul into this endeavor in response to JCA embracing such a massive undertaking and in response to the refugees’ situations in their home countries and the courage and bravery they demonstrated in emigrating. And not surprisingly, many volunteers developed strong relationships with the refugee clients they served.


The abrupt end to this funding and JCA’s struggles to provide as many services to as many people as possible since then have caused a type of emotional whiplash amongst the volunteer community. People have experienced many feelings, including shock, confusion, sadness, anger, and disappointment. It felt to many of the volunteers that the program was just starting to solidify. Services were being evaluated and improved. Communication was enhanced. In other words, just as the program was coming into its own, it was suddenly ground to a halt. 


It is painful for all of us to be in this current situation. However, JCA is hopeful that attitudes toward refugees will change in the future and that we will once again be able to help people from ravaged countries start new lives here. We all know that despite the prevailing environment, steadfast dedication can change the world, and JCA remains committed to providing what services we can. We will be forever grateful for our volunteers’ efforts in support of those goals. Please feel free to reach out to Adam if you have questions or want to talk about the end of the RRNS program.


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By Zach Schwartz, JCRC Director September 22, 2025
Did you know that there is a connection between Jews and the Tutsi people of Rwanda and Burundi? One member of Portland’s community, Paul Niyonizigiye, who immigrated from Burundi (a country in Africa), is passionately keeping that connection alive. While Paul’s faith is Unitarian Universalism, he donates regularly to Jewish causes, including the World Jewish Congress and the American Israel Public Affairs Committee, and considers himself both to be an ally of the Jewish people and a supporter of Israel. “If I see Jewish people in the community, I see my brother or sister, even if I don’t know them,” Paul tells me during a recent visit to the JCA. Tutsi people and Jewish people have many similar customs , including not eating pork or mixing meat and milk, and some historians believe this points to a shared historical origin. Paul himself believes that Tutsis are descended from Ethiopian Jews who settled in the region millennia ago. But the connection between the Tutsi people and Jewish people doesn’t stop at mysteriously similar traditions or shared ancestry. Our modern histories are marred by tragedy: Tutsis were the primary victims of the Rwandan genocide, where 800,000 people were killed in 100 days. Many Tutsis after the genocide have looked towards Israel, and more broadly Jews, as an example of how to survive a horror and rebuild afterwards. In fact, while the blight of antisemitism spreads again throughout the world, many Rwandans and Tutsis continue to hold a positive perception of Jews, Israel, and the Jewish religion. We consider Paul a friend of the JCA, and we look forward to continuing to build with him and the Tutsi community in Maine. I interviewed Paul about his connection to the Jewish people, his thoughts on Israel, and his message to our community.
September 19, 2025
In Fall 2021, the JCA was thrilled to become a HIAS affiliate in refugee resettlement work. Over the last four years, this area of our organization has expanded more than we ever could have imagined: our Refugee Resettlement & Newcomer Services (RRNS) staff grew to 18 dedicated individuals, welcoming a total of 571 people from 24 countries to Maine. This work includes meeting newcomers at the airport, getting them settled into temporary and then permanent housing, providing stipends for essential expenses like groceries and rent, and helping them adjust to life in the United States through cultural orientations, assistance with medical appointments, enrolling children in school, employment searches, and so much more. Under the federal resettlement program, refugees are entitled to up to five years of services after their arrival. And so, it is with deep devastation and disappointment that we share a very difficult decision made by the JCA’s Board of Directors to pause federally-funded refugee work at the end of the federal fiscal year, on Sept. 30, 2025. The JCA Board, with input from staff, has spent many hours discussing our RRNS program over the last year. We pushed ahead more than once, taking financial risks for the organization to continue providing vital services. We’ve done this because we value this work as part of our mission and Jewish values. We respect and honor the time and energy the RRNS staff has put into their work for the last four years. And we recognize the significant needs of the RRNS clients as they continue to settle into their new homes in Maine. However, in the current political climate with massive grant cuts and unexpected changes to programs and decisions, it is not viable for us to take on further, substantial financial risks to run this program. The JCA is many things and provides such an array of valuable and important services and programs to so many different people. We cannot knowingly agree to put the organization in financial jeopardy for the sake of one program or service area, no matter how much we value it. Over the last couple of months, our focus has been on helping both RRNS clients and staff be in the best position possible when September 30 arrives. In addition to the services we have continued to offer clients, we have been supporting staff as they look for their next roles and balance their ongoing work with their own well-being. We’re truly sorry and heartbroken to be in this position. And yet, in hard times, we are always amazed by our wonderful community. Through the incredible generosity of a small group of transformational donors, the modest bright light we can share today is that we will be able to fund three RRNS staff positions privately in the next year. This will allow the JCA to continue to offer intensive case management services to many of the clients in continued need of care, as well as group programming. One position will include a caseload of clients who are experiencing significant barriers to self-sufficiency and need additional case management support to gain independence. Another position will offer case management to our most vulnerable Ukrainian clients, and the third position will directly serve our most vulnerable Afghan clients. We will also continue to identify ways we may be able to serve this population through other JFS programming in the months and years ahead. The Board and leadership of the JCA are so proud and forever grateful for the incredible, selfless, and humanistic work of the RRNS staff, especially over these tumultuous past 10 months. We very much hope that one day the JCA can open our doors to this work more fully again, when the funding streams and federal partnerships required are more stable and welcoming of refugee populations. Please join us in gratitude for our departing staff, and support new Mainers in any way you are able.
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