Refugee & Newcomer Medical Screening Care Coordinator

Based on the tradition of “welcoming the stranger,” Michael Klahr Jewish Family Services (KJFS) provides supportive services to refugees from all backgrounds to assure their full integration into American society. Refugee resettlement is a humanitarian program designed to assist those who have been persecuted due to their race, religion, nationality, membership in a social group or political opinion. Refugees are people who have been displaced from their home countries and are selected to come to the US through our federal Resettlement Program. Our program works with partners across the community to ensure families have what they need not just to survive but thrive.

The JCA’s HIAS Refugee Resettlement Program seeks an energetic, compassionate, and detail-oriented Refugee & Newcomer Medical Screening Care Coordinator. This program works with newly arrived refugees, Special Immigrant Visa holders, Afghan and Ukrainian Humanitarian Parolees, to coordinate timely medical screening and appropriate care for each arrival during their first three months in the U.S.

The Refugee Case Aide is a one-year full time grant-funded position.

The Refugee Health Screening Coordinator will be responsible for all aspects of medical screening delivery and orientation to the US Health Care System for newcomer families. They will ensure appointments are made, that client attend appointments, and help clients orient to MaineCare reimbursed transportation systems and public transportation. They will also ensure that all required follow up services are received. This involves working closely with area providers to coordinate and support appropriate health related services on a time-sensitive basis. The Refugee Resettlement Program is a hands-on, detailed, and time-bound program. The Refugee Health Screening Coordinator will be responsible for complete and thorough case noting and documentation of services provided.

Responsibilities include:

  • Providing core refugee health screening services under The Refugee Resettlement Program’s federal government contract, assisting with client needs related health during the three-month period when they first arrive in the US.
  • Assisting clients with referrals and accessing health-related services.
  • Developing and supporting healthcare-related trainings and orientations.
  • Tracking case deadlines and documenting all services in detailed case notes, physical files, and client tracking spreadsheets.
  • Coordinating services with other organizations and volunteers to address needs related to health.
  • Other duties as assigned by the Refugee Resettlement Program Manager.


  • Bachelor’s Degree required. Degree in social work, human services, sociology, urban studies, international relations, or other related field, or equivalent professional experience preferred.
  • Experience in direct service with refugee, immigrant, or other vulnerable and/or multicultural populations required.
  • Experience providing health-related screening or services (including both mental and physical health) preferred.
  • Enthusiasm, persistence, and positive energy; compassion and patience.
  • Comfort using public transportation and a valid driver’s license. Ability and willingness to travel throughout Southern Maine and the Mid-Coast Region as needed for screenings and/or appointment accompaniments.
  • Outstanding attention to detail. Excellent organizational and time management skills.
  • Ability to exercise sound judgment in decision-making.
  • Languages beyond English strongly preferred
  • A strong understanding of the KJFS tradition “welcoming the stranger”, this includes someone who is enthusiastic, persistent, compassionate, patient, and comfortable working in a diverse group setting

Hours: This is a full-time, non-exempt grant funded position reporting to the HIAS Refugee Director. The office will be based in Lewiston/Auburn, with travel to several sites in Augusta/Waterville & Southern Maine required. Occasional evening and weekend work required. While renewal is possible, the current grant runs from 10/01/2023 to 09/30/2024.

Preferred Start Date: October 16, 2023

Salary: $25 per hour, The JCA offers a competitive benefits package that includes generous programmatic discounts, 11 Federal Holidays and up to 10 Jewish holidays off each year, employer-provided Dental Insurance and Long-and Short-term disability coverage, as well as 90% of individual health insurance, and a 401(k) retirement plan with employer contribution after 6 months of work.

To Apply: Email cover letter and résumé, as a PDF or Word document only, to Please indicate “Refugee & Newcomer Medical Screening Care Coordinator” in subject line of email.