Employment Opportunities

Refugee Financial and Digital Literacy Specialist Integrated Service Delivery (ISD) Program



Based on the tradition of “welcoming the stranger,” Michael Klahr Jewish Family Services (KJFS) provides supportive services to refugees from all backgrounds in order to assure their full integration into American society. Refugee resettlement is a humanitarian program designed to assist those who have been persecuted due to their race, religion, nationality, membership in a social group or political opinion. Refugees are people who have been displaced from their home countries and are selected to come to the US through our federal Resettlement Program.


The JCA’s HIAS Refugee Resettlement Program seeks a skilled, culturally and linguistically competent, and energetic teacher and coordinator to implement a financial and digital literacy pilot program that is integrated with our other resettlement offerings.

Primary Responsibilities:

  • Manage and run a series of courses on financial and digital literacy for recently arrived refugees using HIAS-provided curricular materials.
  • Recruit 50 program participants.
  • Work closely with Volunteer Director to support ongoing recruitment and training of volunteers to teach courses and provide one-on-one programmatic support.
  • Complete initial intake, including screening for English proficiency, education, and professional background.
  • Use grant funding to purchase affordable laptops for each program participant.
  • Develop relationships with community banks and help each client establish a bank account.
  • Run credit reports for each participant and help develop a savings plan to build credit.
  • Use grant funding to provide matching funds for clients who meet the required savings goal by the end of the year.
  • Enter all required information into HIAS client management system in accordance with all reporting requirements and deadlines.
  • Ensure all files, systems and policies operate in accordance with applicable standards and state and federal law;
  • Complete quarterly report, final report, and engage in regular meetings and check-ins with HIAS ISD program.
  • Participate in HIAS staff and JCA staff meetings and gatherings.
  • Other duties as assigned.

Required minimum Knowledge, Skills, and Abilities:

  • Bachelor’s Degree required.
  • A minimum of three years of experience in education and/or human services required.
  • Experience working with clients and colleagues of many cultural and linguistic backgrounds.
  • Commitment to ensuring equal access to all clients, including through active use of interpretation.
  • Understanding of the importance of accurate record-keeping and consistent reporting in accordance with grant and program requirements.
  • Strong writing and oral communication skills; demonstrated ability to engage learners.
  • Excitement about the process of outreach to engage new partners, volunteers, stakeholders, and participants.
  • Commitment to excellence, transparency, growth and the principles of diversity, equity and inclusion.
  • Appreciation of Jewish values, and a positive attitude and passion for building a better world through supporting those new to our community.

Hours: This is a full-time, non-exempt grant funded position reporting to the HIAS director. The office will be based in Auburn, with travel to several sites in Southern Maine required. Occasional evening and weekend work required. While renewal may be possible, the current grant runs from 9/1/2023 to 8/31/2024.

Start Date: September 2023

Salary:  $50,000 The JCA offers a competitive benefits package that includes generous programmatic discounts, 11 Federal Holidays and up to 10 Jewish holidays off each year, employer-provided Dental Insurance and Long-and Short-term disability coverage, as well as 90% of individual health insurance, and a 401(k)-retirement plan with employer contribution after 6 months of work.

To Apply: Email cover letter and résumé, as a PDF or Word document only, to jca@mainejewish.org Please indicate “ISD Program” in subject line of email.