Employment Opportunities

Operations Director

 

The JCA’s mission is to enhance and promote Jewish life and continuity locally, in Israel and throughout the world, and to generate the financial resources to develop, provide and support diverse programs, education and services in order to accomplish these goals.

 

Description

The Operations Director is responsible for day-to-day management of the JCA. They will be decisive in action, adaptable and accountable. The Operations Director will be relentlessly optimistic in pursuit of the JCA's mission, balancing aspirational goals with realistic expectations and accountability. They will lead with empathy, competence, and trust. They will use sound judgment in planning, decision making, and problem-solving. They will be a highly accomplished relationship builder, comfortable with all levels of constituencies from seasoned lay leaders to new leadership, professional staff, members, and those not yet engaged.

The Operations Director will work in tandem with the Executive Director carrying out the JCA’s vision, including key strategic post-pandemic opportunities which focus on the JCA's mission, actively engaging Jewish and secular community organizations, and existing collaborative programs and envision new ways to partner together. The Operations Director must see the big picture and effectively manage current issues, while thinking about evolving business models to best serve the community in both the near and long-term. The Operations Director will support a positive culture of productivity, communication, collaboration, and accountability that challenges staff to continually improve their lines of business, while growing professionally.

This position reports to the Executive Director, and the job is full time, 40 hours per week, with a regular schedule from 8:30am-4:30pm. Occasional evening and weekend hours required.

 

The primary responsibilities of the Operations Director include:

 

Building Management

  • Train, support, and supervise Facilities Manager and Welcoming Receptionist
  • Oversee facility calendar.
  • Oversee JCA rentals, including regular review of contracts and pricing.
  • Manage relationships with external vendors, together with Facilities Manager, to develop facilities calendar and ensure regular maintenance & cleaning of interior and exterior spaces.
  • Ensure compliance with license, registration and routine inspection requirements (e.g. fire alarms, sprinkler system, kitchen, vans)
  • Serve as primary security point person for the JCA, including maintaining regular contact with PPD, FBI, and DHHS. Review and update security protocols as needed and annually at minimum.
  • Plan and implement regular security trainings for staff and community members. Work with volunteer manager to support ongoing volunteer security trainings.
  • Help to develop updated onboarding materials for new staff to be trained consistently on building use policies, procedures, and safety protocols.

 

Strategic Visioning

  • Participate in and support 2022-2023 Mission/Vision/Values revisioning process.
  • Engage in community outreach to support growth of community-led activities at the JCA.
  • Help to plan semi-annual professional development opportunities.
  • Maintain connections with JCCA and engage in ongoing training to bring new models, programs, and ideas to our community.
  • Help to develop supervisor trainings for upper-level JCA management.

 

Membership

  • In collaboration with other JCA staff, develop and run programs and promotions designed to attract and retain members.
  • Manage membership lists and update regularly through Neon.
  • Work to develop membership ‘perks’ through collaboration with area businesses and organizations.
  • Maintain ongoing connections with members through in-person meetings, surveys, newsletters and events; refine and shape offerings based on feedback.
  • Help to manage the JCA’s Annual Meeting.

 

Qualifications

  • Bachelor's degree with 3+ years of strategic leadership or management experience in JCCs, Jewish communal organizations, business, and/or non-profit sectors. Advanced degree preferred.
  • Proven ability to build strong partnerships with Jewish, corporate, government, and other organizations, and engage key stakeholders and audiences.
  • Ability to challenge the status quo, think outside the box and provide candid feedback as needed with the well-being of the agency at the core.
  • Excellence in organizational management moving the agency toward continuous improvement.
  • Knowledge and understanding of Jewish culture, practices, and tradition.
  • Dynamic, empathetic, and inspirational leadership skills to serve as an internal and public face of the organization.
  • Appreciation and commitment to diversity, equity, and inclusion;
  • Past success in working with committees and volunteers, with the ability to enhance existing relationships and develop new ones.
  • Strong analytical skills and ability to understand financial data and make fiscally responsible decisions.
  • Outstanding written and verbal communication skills.

 

Salary and Benefits: $62,000/year.  The JCA offers a competitive benefits package that includes partial contribution toward individual health insurance, employer paid short and long-term disability, dental, and life insurance, and generous paid time off including 12 federal and several Jewish holidays. Programmatic discounts are also available. The JCA is a collegial, familial work environment.  We are dedicated to measurable outcomes and the highest level of programmatic excellence in serving our community.

 

Interested in joining the JCA? Please send a cover letter and a resume to Molly Curren Rowles, Executive Director, at mrowles@mainejewish.org with 'Operation Director' in the subject line. Due to volume, only qualified candidates will be contacted. Applications will be accepted on a rolling basis until the position has been filled.