Afghan Humanitarian Parolee Intensive Case Management Caseworker

Based on the tradition of “welcoming the stranger,” Michael Klahr Jewish Family Services (KJFS) provides supportive services to refugees from all backgrounds to assure their full integration into American society. Refugee resettlement is a humanitarian program designed to assist those who have been persecuted due to their race, religion, nationality, membership in a social group or political opinion. Refugees are people who have been displaced from their home countries and are selected to come to the US through our federal Resettlement Program. Our program works with partners across the community to ensure families have what they need not just to survive but thrive.


The JCA’s HIAS Refugee Resettlement Program seeks an energetic, compassionate, and detail-oriented case worker to support Afghan Humanitarian Parolee clients who are experiencing significant barriers to self-sufficiency and need additional case management support to gain independence.

The Afghan Humanitarian Parolee Intensive Case Management Case Worker is currently a full-time, 1-year grant-funded position.

Responsibilities include:

  • Keeping thorough and accurate documentation of services provided in compliance with contractual requirements
  • Provide case management and community connectivity services within the scope of the “Preferred Communities” grant.
  • Coordinate services with other organizations and volunteers to address client needs.
  • Other duties as assigned by the HIAS Resettlement Director


  • Bachelor’s Degree required. Degree in social work, human services, sociology, or other related field, or equivalent professional experience preferred.
  • Experience in direct services with refugee, immigrant, or other multi-cultural populations strongly preferred
  • A strong understanding of the KJFS tradition “welcoming the stranger”, this includes someone who is enthusiastic, persistent, compassionate, patient, and comfortable working in a diverse group setting
  • A Valid driver’s license is required
  • Outstanding attention to detail and scheduling/time management skills
  • Excellent editing, proof reading, group facilitation and motivational interviewing skills
  • Ability to speak Dari or Pashto strongly preferred.
  • Strong Microsoft Word skills, strong Word, Outlook, Excel, and Powerpoint skills preferred

Hours: This is a full-time (40 hours per week), non-exempt grant funded position reporting to the HIAS Refugee Director. The office will be based in Auburn, with travel to several sites in Southern Maine required. Occasional evening and weekend work required. While renewal is possible, the current grant runs from 10/01/2023 to 09/30/2024.

Preferred Start Date: October 10, 2023

Salary: $25 per hour The JCA offers a competitive benefits package that includes generous programmatic discounts, 11 Federal Holidays and up to 10 Jewish holidays off each year, employer-provided Dental Insurance and Long-and Short-term disability coverage, as well as 90% of individual health insurance, and a 401(k) retirement plan with employer contribution after 6 months of work.

To Apply: Email cover letter and résumé, as a PDF or Word document only, to Please indicate “AHP Intensive Case Management Case Worker” in subject line of email.